Warranty

90-DAY SATISFACTION GUARANTEE:

If our technology and methods fail to satisfactorily enhance sleep and mental & physical performance within 90 days, please return it for refund of purchase price. You must establish tech support prior to return request or 10% restocking fee will apply.

Device should be returned to us in ‘like new’ condition. To place a service request contact our customer support team.


Your EarthPulse™ system is unconditionally warranted from defects in materials and workmanship for 1 year.

Year 1

IF MISUSE OR ACCIDENTAL DAMAGE has occurred such as cut, chewed or crimped cables, water damage, high density impact;

  • We will repair your controller @ $100 plus shipping which will depend on your location
  • If damage can not be repaired, replace your control device with the same version controller and new power supply @ $224 (Basic), $424 (v5.3), $524 (ProB), $624 (Pro) shipping included.
  • replacement electromagnet with metal components @ $299 shipping included
  • replacement electromagnet coil (air-core) and cable only @ $149 shipping included
  • e-stim pads replacement are users responsibility
  • power supply with 4 pin adapters @ $99 shipping included
    • You could buy one from RadioShack at less than $50 with M size tip, but our latest power supply is better than anything else in the market when it comes to minimized EMF.
    • Older versions EarthPulse™ v.2 – v.4 will run 9 volts without issue (12v will burn them out).
    • DO NOT RUN V5 and later models ON MORE THAN 12 VOLTS OR WAVE FORM WILL BREAKDOWN.

*Note above max prices are the most you will need to pay even after 5 years.  Max pricing is only applied when there is a failure due to accident or mis-use. Remember any defects are fixed for free for the first year, so you won’t have to pay these prices if there’s no mis-use. Our extended warranty provides very economical servicing and also discounted prices on spare parts.

EXTENDED WARRANTY:
Years 2 & 3

  • repair your controller @ $75 one way shipping included;
  • a failed control unit that cannot be repaired will be replaced with the latest model controller and power supply provided NO misuse or accidental damage is detected @ $109 (Basic), $309 (v5.3), $409 (ProB), $509 (Pro) shipping included.
    • a failed control unit due to misuse or accidental damage (that cannot be repaired) will be replaced with the same model controller with new power supply @ $159 (Basic), $359 (v5.3), $459 (ProB), $559 (Pro) shipping included.
  • replacement electromagnet with metal components @ $149 shipping included;
  • replacement electromagnet coil (air-core) – NO metal components @ $75 shipping included
  • replacement power supply with 4 pin adapters @ $49 shipping included.

Years 4 & 5

  • repair your controller @ $75 one way shipping included;
    • a failed control unit that cannot be repaired will be replaced with the latest model controller and power supply provided NO misuse or accidental damage is detected @ $159 (Basic), $359 (v5.3), $459 (ProB), $559 (Pro) shipping included.
      • a control unit failed due to misuse or accidental damage (that cannot be repaired) will be replaced with the latest model controller with new power supply @ $199 (Basic), $399 (v5.3), $499 (ProB), $599 (Pro) shipping included.
    • replacement electromagnet with metal components @ $199 shipping included;
    • replacement electromagnet coil (air-core) @ $99 shipping included;
    • replacement power supply with 4 pin adapters @ $49 shipping included.

* Pricing is subject to change without notice, although it will be updated here when a new pricing is in effect.  We don’t try to make money on servicing and any changes in the pricing in the future would only be subject to changes in cost of labor or parts only.

* Rates above are in US Dollars.


10% RE-STOCKING FEE:

Assessed ONLY where product return requested where no tech-support has been sought. Once Tech-Support contact is made, we must work together for at least 14 days (intermittently) to exhaust our experience helping clients get expected results. If after 7 days you are not seeing recognizable results please contact our Tech-Support. Less than 15% of clients need help. Odds are you won’t… unless extremely sensitive or brain saturated by prescription meds reducing brain’s ability to entrain. Please don’t order our invention if you aren’t willing to do a little work tweaking application methods if it doesn’t immediately work for you.


DISCLAIMER: PEMF / Magnetic Field enhancement research, videos or testimonials on our site or others are not offered to suggest or imply that you will achieve similar results with use of our magnetic field enhancement methods.

Studies, videos, testimonials and links provided are for reference purposes only and are not intended to recommend our device as a drug or as a diagnosis for any illness or disease condition; nor as a product to eliminate disease or other medical condition.

The aforementioned information has not been evaluated by U.S. Food and Drug Administration or similar organizations in any country. Worldwide, there are no governmental health agencies that recognize a need to enhance natural magnetic fields.

EarthPulse makes no medical claims real or implied as to benefit of our device and methods.

EarthPulse™ is strictly a performance enhancement tool utilizing Pulsed Electromagnetic Fields and Brainwave Entrainment principals to achieve deeper states of sleep, accelerated recovery and improved physical and mental performance. EarthPulse™ will significantly improve sleep and physical & mental performance within 90 days or feel free to return for full refund.

Our product is not intended to be used to diagnose, treat, cure or prevent any disease.

Information and opinions provided on our website are based upon reputably published journals and first hand experience. Information found and opinions expressed anywhere on our web site or in printed materials are never to be construed as medical advice.

Readers should consult appropriate health professionals on any matter relating to their health and well-being. EARTHPULSE IS STRICTLY A PERFORMANCE ENHANCEMENT TOOL GUARANTEED TO ENHANCE YOUR SLEEP AND PHYSICAL & MENTAL PERFORMANCE IN 90 DAYS OR YOUR MONEY BACK. WE MAKE NO OTHER CLAIMS REAL OR IMPLIED; SHOULD YOU NOT GET EXPECTED RESULTS YOUR ONLY RECOURSE IS TO BEGIN RETURN PROCESS OF GOODS FOR FULL REFUND BETWEEN 30 AND 90 DAYS.

PLEASE PRINT THIS DOCUMENT AND KEEP IT FOR YOUR RECORDS IF YOU ARE A CUSTOMER AT THE TIME OF BUYING

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